Contact

One inbox, answered by people.

No ticket system, no chatbot, no tier-one triage. Email is the way in, and it reaches the people who write the code.

Say what you were doing and what happened instead. If it is a bug, the item ID helps.

Start free — 100 items See how it works
01 / Support

Something is broken

Email support with what you were doing, the item ID if there is one, and roughly when. Most things are answered the same day, by a person rather than a macro.

02 / Sales

Questions before you sign up

Ask. If the answer is “no, Cavri does not do that”, you will get that answer rather than a maybe.

03 / Legal

The company

Cavri is a trading name of Sandbanks Digital Limited, registered in England and Wales, company number 17268570. Registered office: 457 Ashley Road, Poole, England, BH14 0AX.

What support can't help with

  • Anything to do with your Vinted account itself — suspensions, payouts, buyer disputes. Cavri has no line to Vinted support and no visibility of any of it.
  • Getting a listing reinstated. That is between you and Vinted.
  • Tax advice. Cavri can show what it records; an accountant tells you what to do with it.
  • Pricing your stock for you. The tool suggests; you decide.
AboutOne person, in Poole FAQTwenty-two plain answers How Cavri worksSeven steps, start to finish TermsThe contract

Or just start and see for yourself.

100 items free, no card required.

Start free — 100 items