01 / Support
Something is broken
Email support with what you were doing, the item ID if there is one, and roughly when. It is read by the people who write the code, and answered by one of them rather than a macro.
Contact
One inbox, answered by people.
No ticket system, no chatbot, no tier-one triage. Email is the way in, and it reaches the people who write the code.
Say what you were doing and what happened instead. If it is a bug, the item ID helps.
02 / Sales
Questions before you sign up
Ask. If the answer is “no, Cavri does not do that”, you will get that answer rather than a maybe.
03 / Legal
The company
Cavri is a trading name of Sandbanks Digital Limited, registered in England and Wales, company number 17268570. Registered office: 457 Ashley Road, Poole, England, BH14 0AX.
What support can't help with
- Anything to do with your Vinted account itself, suspensions, payouts, buyer disputes. Cavri has no line to Vinted support and no visibility of any of it.
- Getting a listing reinstated. That is between you and Vinted.
- Tax advice. Cavri can show what it records; an accountant tells you what to do with it.
- Pricing your stock for you. The tool suggests; you decide.
AboutWho builds Cavri
FAQTwenty-three plain answers
How Cavri worksSeven steps, start to finish
TermsThe contract
Or just start and see for yourself.
Free up to 25 live listings, no card required.