Terms of Service

These terms govern your use of Cavri, an inventory management and automation workspace for marketplace sellers ("the Service"). Cavri is a trading name of Sandbanks Digital Limited, a company registered in England and Wales under company number 17268570, whose registered office is at 457 Ashley Road, Poole, England, BH14 0AX ("we", "us"). By creating an account you agree to these terms.

1. The Service

Cavri lets you import, organise, edit and automate marketplace listings, generate listing content with AI assistance, and view sales analytics. Marketplace actions are executed through the Cavri Browser Bridge running in your own signed-in browser session; we do not ask for, store or transmit your marketplace password.

Cavri is an independent seller tool and is not affiliated with, endorsed by, or sponsored by Vinted or any other marketplace. Marketplace names are used solely to describe compatibility.

2. Your account

You must be at least 18 years old and provide accurate account information.
You are responsible for keeping your credentials confidential and for all activity under your account.
One person or legal entity per account unless we agree otherwise in writing.

3. Acceptable use

You remain responsible for complying with the terms of service of any marketplace you connect, and for the legality and accuracy of your listings.
You must not use the Service to list prohibited or counterfeit goods, to mislead buyers, or to interfere with any marketplace's operation.
You must not attempt to breach, probe or overload the Service, access another tenant's data, or resell the Service without our agreement.
We may suspend accounts that breach these rules; where practical we will tell you why and how to resolve it.

4. Automation and marketplace risk

Automation features (including relisting, delisting, bulk edits and price changes) act on your instructions and on rules you enable. You acknowledge that marketplaces may change their platforms or policies at any time, which can interrupt features or affect your marketplace account. We do not guarantee any particular sales outcome, search placement or marketplace treatment, and you use automation features at your own discretion.

5. AI-generated content

AI-generated titles, descriptions and price suggestions are drafts for your review. You are responsible for checking them before publishing. AI assistance is metered per plan; allowances are shown in the app.

6. Plans, billing and cancellation

Paid plans are billed as subscriptions through Stripe. Prices are shown inclusive of UK VAT where applicable.
You can cancel at any time from the billing page; your plan remains active until the end of the paid period, after which the account moves to the Free plan.
If you are a consumer in the UK or EU you have a 14-day statutory cancellation right from first purchase; using the paid features during that window constitutes a request to supply the service during the cancellation period, and any refund may be reduced proportionally.
Plan limits (inventory, bulk actions, AI allowances) are enforced by the Service and may not be exceeded by any means.

7. Your data

Your listings, images and sales data remain yours. You grant us the licence needed to host, process and display them in order to provide the Service. Our handling of personal data is described in the Privacy Notice.

8. Availability and support

We aim for high availability but the Service is provided "as is" and without a guaranteed service level during early access. Support is provided by email.

9. Liability

Nothing in these terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud). Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss arising from marketplace decisions affecting your marketplace account; and our total liability in any 12-month period is limited to the amounts you paid us in that period (or £50 if you paid nothing).

10. Ending the agreement

You may close your account at any time. We may terminate with 30 days' notice, or immediately for serious or repeated breach. On closure we delete or anonymise your data in line with the retention periods in the Privacy Notice.

11. Changes to these terms

We may update these terms; material changes will be announced in the app or by email at least 14 days before they take effect. Continuing to use the Service after that date means you accept the updated terms.

12. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that consumers resident elsewhere keep any mandatory protections and forum rights of their home country.